Skype

Ok, this was an easy one. My family has been using Skype for over a year. We have family across the country and it's a great way to connect with them. My mom started using it too. She always gives us a good laugh when she doesn't realize she's "on" and she's adjusting her glasses, trying to find the camera on her computer, and muttering to herself. Her only complaint with Skype was "now I have to make sure I'm not sitting around in my bathrobe in front of the computer!"